Most common
Drain or sewer backup
Backups, slow drains, buildup, roots and active stoppages.
Monterey Peninsula · Second generation · Since 1989
Call Mark directly for drain and sewer problems, camera inspections, locating and appropriate smaller plumbing service calls—or send a convenient service request online.
Urgent backup or active overflow? Call and leave the street, town, callback number and what is happening if the call goes to voicemail.
Start with the problem
Choose the closest match. You do not need to diagnose it yourself—describe what you see and Mark will review the request directly.
Most common
Backups, slow drains, buildup, roots and active stoppages.
See what is underground
Document visible line conditions and help narrow where a recurring problem is located.
Everyday household problems
Toilets, faucets, visible leaks and practical fixture troubleshooting.
Hot-water problems
No hot water, intermittent heat, ignition trouble and other appropriate minor service calls.
Describe what you are seeing and where it is happening. The closest service is good enough to start.
What to expect
Plumbing jobs are unpredictable. The schedule is built to give customers a useful window without pretending the job ahead will always end at an exact minute.
Choose the closest service and add the details that help him understand the problem.
Online starts are offered at 11, 12, 1, 2 and 3 on weekdays. Each start time represents a two-hour arrival window.
He will try for the earlier part of the window, but the job ahead may take longer than expected. Your request is not final until confirmed.
The story behind the name
This business grew through years of working side by side, solving difficult problems and taking care of customers across the Monterey Peninsula.
It is not a franchise or a call-center brand. The experience, history and responsibility are personal.


“This is the kind of work I grew up doing with my dad—under houses, in crawlspaces, and fixing the problems nobody wants to deal with. Today I carry that experience forward with the same honesty, care and determination.”
Coastal photography by Mark Parsons Jr.
Local knowledge matters
Older sewer laterals, root intrusion, coastal conditions, tight crawlspaces and unusual remodel histories can all change the best way to approach a problem.
Explore the service area →Before you request service
Monterey, Pacific Grove, Carmel-by-the-Sea, Pebble Beach, Seaside, Marina, Del Rey Oaks, Sand City, Carmel Valley and nearby Monterey Peninsula communities.
The scheduler offers weekday start times at 11:00 AM, 12:00 PM, 1:00 PM, 2:00 PM and 3:00 PM. Each selected start time represents a two-hour arrival window. Mark will try for the earlier part of the window, but the job ahead can run longer than expected. Other times may be arranged by phone.
Standard-rate work hours are 8:00 AM–4:00 PM Monday through Friday. Work outside those hours is overtime. The limited online schedule is a convenience feature, not a statement that Mark is unavailable at other times.
Mark handles calls and service personally and receives a large volume of robocalls and spam. Unknown numbers may go to voicemail. Leave your name, callback number, the street and town where service is needed, and a brief description of the problem.
Yes. Root intrusion is a common cause of sewer stoppages locally. Clearing can restore flow, and a camera inspection may help document the condition afterward.
Drain-cleaning service includes a 30-day limited guarantee on the specific drain serviced, unless the condition of the line prevents a guarantee. Any exception will be explained at the time of service and documented on the invoice.
Ready when you are
Call directly or send a service request online. If an unknown number goes to voicemail, leave the job details so the callback starts with useful information.
Customer tools